Shasta Haddock
COO of Epic BDC & SCP Agency
Appears in 134 Episodes
The Importance of Giving Back to Your Community ft. Courtney Paschal
Winner of 2023's Automotive News' 40 under 40, Internet Sales Manager, Employee Advocate, Community Advocate, and Leader. These are just a few of the titles held b...
Automotive AI: Enhancing or Replacing your BDC? Ft. Jarrod Kilway
Join The Chicks In Charge ft. Jarrod Kilway as they discuss how to incorporate AI with an existing BDC in place, how AI can help the overall customer experience and......
BDC - Mentality, Respect, Appreciation ft. Martha Alvarado
What a truly amazing episode this is! Martha has been in the auto industry for over 23 years. She started as a BDC representative for a Ford dealership. After a year...
Car Guy Coffee ft. The Chicks in Charge @ NIADA
The Chicks FINALLY had a chance to sit down and chat with Fred Lennartz and Lou Ramirez of the Car Guy Coffee Podcast! Fred and Lou - also known as the "Certified So...
Protecting the Women in your Dealership ft. Petra Sherbin
Tune in for Episode 11 of The Chicks in Charge ft. Petra Sherbin to discuss the importance of keeping women safe while having a career in a male dominated industry. Pe...
Transform your Mindset of the Car Business ft. Bobbie Herron
Join The Chicks in Charge with Bobbie Herron, an industry leader with 22 years of experience and the President of World Domination at The Bees Knees Agency, a premier ...
Episode 8: Chicks in Charge Triple Threat ft. Kaylee Felio
There is nothing that Jess and Shasta love more than highlighting strong, amazing women in the automotive industry. So when we had the opportunity to interview Kaylee ...
Episode 7: The Great BDC Debate ft. Stan Sher
This is a HEE-UGE episode! Stan Sher - President of Dealer eTraining - came on with us to discuss all things BDC and BDC training. This includes the good, the bad, a...
Episode 6: The Importance of Leadership Ft. Roy Davila
This week we covered such an important topic: Leadership. Understand that there is a massive difference between management and leadership and what that difference is....
Men Aren't The Problem Ft. Katie Mares
When it comes to women finding success in the automotive industry, and often finding roadblocks, it turns out that men aren’t always the problem… yet they’re so fast t...
Episode 4: The Importance of Social Media to your Business
Today the Chicks in Charge discussed Social Media posting and the importance of doing it correctly to your business! 90% of the business that we talk to or see on so...
Episode 3: Interview with Scott Trainor
You'll have to excuse our streaming lag a few times! But we had so much fun getting to talk with Scott Trainor of USA Motor Jobs and getting to learn more about how he...
Bi-Weekly Car Payments ft. Laura Berman - IN STUDIO!
Welcome to Episode 2 of the Chicks in Charge: Automotive Edition podcast! Today we had the absolute pleasure of welcoming in Laura Berman of RLB Automotive Consult...
BDC Processes - Our Very First Episode!
Welcome to our very first Episode of the Chicks in Charge: Automotive Edition! Today we spoke about BDC Processes and the importance of text and emails in your BDC! ...