Shasta Haddock
COO of Epic BDC & SCP Agency
Appears in 173 Episodes
The Technician Crisis: Erin Duke on Auto Lot Impact, Fixed Ops Strategy, and Staying Power
Host Shasta Haddock is back for her first recording post-NADA 2026, and she’s starting with a heavy hitter. Meet Erin Duke, Co-Founder and Director of Dealer Success a...
Say Goodbye to Canned Responses: Thomas Mancuso on AI Agents, "Jerry," and Personalized Chat | NADA 2026
Host Shasta Haddock kicks off Day 2 at NADA 2026 with a high-energy session featuring Michelle Phelps and Thomas Mancuso from Podium. In this episode, Thomas (not Scot...
DATA IS UNIVERSAL: Matthias Stoever on Cross-Continental Car Culture & AI Innovation | NADA 2026
Host Shasta Haddock goes global at NADA 2026 with Matthias Stoever, a visionary joining the show all the way from Hamburg, Germany. Matthias shares his unique perspect...
In Charge of the Money: Heidi McMillen on OttoMoto, Versatile Leadership, and Dealer Life | NADA 2026
Host Shasta Haddock is joined by Heidi McMillen, Chief Revenue Officer at OttoMoto, live from the Authenticom booth at NADA 2026. In this candid and high-energy conver...
Breaking the Glass Ceiling: Ashley Cavazos on Leadership, Empowerment, and Women in Automotive | NADA 2026
Host Shasta Haddock sits down with Ashley Cavazos, a powerful voice in the automotive industry, live from the floor of NADA 2026. Ashley discusses her mission to empow...
Beyond the Hype: Fred & Lou on Collaboration, The "Solutionary" Mindset, and NADA 2026
Host Shasta Haddock is joined by the industry’s favorite duo, Fred Lennartz and Lou Ramirez of Car Guy Coffee, live from the floor of NADA 2026. Known as the "Certifie...
Audit-Ready Assets: Courtney Doll on Inventory Reconciliation, Floor Plan Stress, and CFO Reporting | NADA 2026
Host Shasta Haddock welcomes Courtney Doll from CP Handheld Technologies to the booth at NADA 2026 for a deep dive into the "clean data" side of the dealership. Courtn...
The Intelligent Dealership: Todd Smith on AI Agents, Data Hygiene, and the Future of Auto | NADA 2026
Host Shasta Haddock sits down with Todd Smith, CEO of QoreAI and a lifelong "car guy," live at NADA 2026. Todd shares the pivotal moment in late 2024 when he realized ...
The Most Recognizable Face in Auto: Michael Cirillo on Alignment, Vendor Stigma, and NADA 2026
Host Shasta Haddock is joined by the one and only Michael Cirillo, host of The Dealer Playbook and a leading voice at ASOTU, live from the Authenticom booth at NADA 20...
The BDC Red Zone: Matt Raymond on Partnership, Relationship ROI, and Dad Joke Strategy | NADA 2026
Host Shasta Haddock welcomes back "four-timer" guest Matt Raymond, founder of Bow Tie Auto Solutions, live from the Authenticom booth at NADA 2026. In this high-energy...
The "Hidden" Profit in your Service Drive: Dimitrius Naylor on Equity, Service-to-Sales, and Strategy | NADA 2026
Host Shasta Haddock welcomes Dimitrius Naylor, the "Equity King" and CEO of Dimitrius Naylor Consulting, to the I’m a Car Chick podcast live from NADA 2026. In this hi...
Stop Selling, Start Acquiring: Darrell Steed on Used Car Focus & The AI Implementation Gap | NADA 2026
Host Shasta Haddock welcomes three-time guest Darrell Steed back to the I’m a Car Chick podcast live from the floor of NADA 2026 in Las Vegas. In this high-energy sess...
Facts, Not Feelings: Brooke C. Furniss on Podcast Burnout, Content Strategy, and the 2026 Return | NADA 2026
Host Shasta Haddock is reunited with one of her favorite industry voices, Brooke C. Furniss, live at NADA 2026 in Las Vegas. After a year-long hiatus that left the ind...
Culture is the Core: Bri Newman on Human Capital, HR Innovation, and Women in Automotive | NADA 2026
Host Shasta Haddock welcomes Bri Newman, CEO at HR4, to the booth at NADA 2026 for an inspiring conversation on the heartbeat of the dealership: the people. Bri shares...
Unlimited Inventory: Brad Parker on Private Party Acquisitions & The "Venmo" of Car Sales | NADA 2026
Host Shasta Haddock sits down with Brad Parker live at NADA 2026 for a conversation a year in the making. From his roots in the yachting industry to building the "Venm...
You’re in Charge, Now What?" Glenn Pasch on Leadership, Team Alignment, and Better Questions | NADA 2026
Host Shasta Haddock welcomes back industry veteran and leadership expert Glenn Pasch live at NADA 2026 in Las Vegas. In this deep-dive episode, Glenn discusses the imp...
The Unfair Advantage: Drew Williams on Branding, Consistency, and the Authenticom Evolution | NADA 2026
Host Shasta Haddock catches up with Drew Williams, Creative Director at Authenticom, for an off-the-cuff deep dive into the power of branding in the automotive industr...
Stop Overpaying: Amberly Allen on Merchant Services, Legal Audits, and Dealer Savings | NADA 2026
Host Shasta Haddock wraps up Day 1 at NADA 2026 with a high-impact conversation featuring Amberly Allen, a true automotive industry trailblazer and the force behind De...
The Future of Consumer Choice: Molly Kristick on Marketing, Digital Evolution, & TrueCar | NADA 2026
Host Shasta Haddock sits down with Molly Kristick, Vice President of Marketing at TrueCar, live from the Authenticom booth at NADA 2026. Molly shares her incredible jo...
Amazon Data & The "Creepy" Reality of Modern Car Buying: Kelly Ann Sparks-Berger | NADA 2026
In this episode of the I'm a Car Chick podcast, host Shasta Haddock welcomes Kelly Ann Sparks-Berger, Amazon Sale Strategist at Dealer eProcess (DEP), for a deep dive ...
